Note: SPAM is forbidden on our network, and you are responsible for who you
send mail to with our mail list software. Use it wisely, as sending advertisements to people without their permission
is SPAM and could lead to the suspension of your account.
Some features require SSH / Telnet access.
How do I set up a new mailing list?
1. Go to your mail manager in your control panel.
2. Create a list in Mail Manager by clicking on "New List".
3. Add the name of the list. You'll get a message giving you instructions, repeated underneath.
4. Click "edit list" and you're asked to add the maintainer, password, and max number of e-mails archived.
The maintainer is the e-mail of the person in charge of the list
The password is the list password
Max # e-mails archived is the number of the most recent "back-issues" to be saved, and sent when someone
requests the most recent e-mails sent to your mailing list.
From the Mail Manager, you have access to "Mailing List Manager," also called "Xcommand" (from
the name of the program in UNIX). This is a mailing list administration program.
How do I subscribe to a list?
To subscribe to the mailinglist, simply send a message with the word "subscribe" in the Subject: field
to the -request address of that list.
To subscribe to the digest:
A digest sends all messages at once, in one big message, rather than sending each one individually.
To subscribe the digest, simply send a message with the word "subscribe" in the Subject: field to the
How do I send an email to the list?
To send email to the mailinglist, write to the following address:
How do I unsubscribe to a list?
To unsubscribe from the mailinglist, simply send a message with the word "unsubscribe" in the Subject:
field to the -request address of that list.
To unsubscribe from the digest
To unsubscribe from the digest, write an e-mail like this.
How do I moderate the list?
The Mailing List Manager (Xcommand), available from the Mail Manager (domainname.com/menu), allows the administrator
of the list to:
Show List of Subscribers
Show List Log
Wipe List Log
Search list of subscribers for a near match
Directly subscribe/unsubscribe a user
You can get to the Mailing List Manager by selecting the list from under 'Edit List' in the Mail Manager, then
selecting 'Mailing List Manager'. You will need to know the Maintainer email and password to administer the list.
The results of the commands will be sent to the list maintainer's email address.
I would like to set up a newsletter. Can I get SmartList to do
Yes. This requires SSH knowledge and access. When you use SmartList to send out an electronic newsletter, you limit
the submissions accepted to yourself, and tell SmartList not to accept "foreign" submissions. Anyone
who signs up will still receive the list but now cannot send to it. If you want all your lists to be newsletters,
you can skip the delink step. If you're not sure, go ahead and delink this one.
For the list "listname,"
* Edit the rc.custom file and the rc.init file.
uncomment (delete the #s) foreign_submit
comment out (precede with a #) foreign_submit= yes
uncomment (delete #s) foreign_submit
comment out (precede with #) foreign_submit= yes
* Delink the accept file:
When these steps are completed, the owner may send to the list by e-mailing to email@example.com. If anyone
else attempts to mail to the list, it will be sent to the owner rather than the link. Since the owner is now the
only address in the accept file for the list, no other submissions will be accepted. (You may want to type vi accept
to be sure no one else snuck in there.)
Note: editing the rc.init file means that all lists created thereafter will also function as newsletters. The hard
link would have to be broken for rc.init for a particular list to change this without changing this for all other
I already have a list of addresses for my mailing list. How can
I subscribe the entire list?
The 'dist' file is the distribution list -- the list of recipients. To add a pre-existing list of recipients, copy
it into the dist file:
You can add a short list by hand or by cut-and-paste. For a really long list, you may want to download the dist
file, edit it using a word processing program, save it as text or ASCII, and then upload the edited file.
The following conditions apply:
One subscriber per line.
Empty lines are allowed.
The mail address of the subscriber must be the first word on the line.
Comments may follow the address (but separated from the address by at least one whitespace character).
Everything preceding the line containing:
(Only addresses below this line can be automatically removed)
is write-protected from changes (i.e. these addresses can never be automatically/accidentally unsubscribed).
If the line:
(Only addresses below this line can be automatically removed)
is not present at all, automatic unsubscriptions to this list are impossible.
New subscribers will always appear on the line immediately following the last filled entry in the dist file.
Some sample entries (the preferred format):
firstname.lastname@example.org (some comment)
email@example.com (some comment) (some more comments)
Depreciated, but allowed:
<firstname.lastname@example.org> some comment
<email@example.com> (some comment)
(some comment) firstname.lastname@example.org
some comment <email@example.com>
Note: adding to the dist file for a list automatically adds to the accept file as well, unless you have turned
off foreign submissions.
How do I create a moderated list?
A moderated list means that every submission to the list goes through your list maintainer before it actually gets
posted to the list.
(1) First create a file named "moderators."
It should contain the fully qualified mail addresses of all the moderators for this list (i.e. just
local usernames are not sufficient, at least include an @host or host! ).
(2) Then uncomment the appropriate "moderated_flag" line in rc.custom.
From then on all mail that does not contain an "Approved: the_address_of_one_of_the_moderators" field
is forwarded to all the moderators.
One of the moderators should then resend the mail to the list after adding an "Approved: his_own_address"
field to the header (and possibly editing the contents of the mail). It will be no problem if several moderators
resubmit the same submission concurrently, since the mailinglist will filter out duplicates anyway (i.e. only the
first one will go out and be archived).
Where can I get more information about SmartList?
The FAQ is available in html and text format at
You can look at the history of smartlist by going to the SmartList Archive